Frequently Asked Questions
Please note that not all FAQs will be applicable to your app. INDEX How to listen to podcasts How to send a message How to send a voice...
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How-to Guides
2 min read
Add Directory Categories and Listings to your App
Here's a quick guide on how to populate your app with directory categories, and to upload listings of your advertisers.
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2 min read
Collate your Directory Info
Here's a quick guide on what is required for us to populate your app with directory categories and businesses.
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1 min read
Run a Survey on your App
Regular community feedback empowers smarter decisions. With your Fabrik app, you can book a Billboard campaign that links to a Survey.
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1 min read
Obtaining your YouTube API Key
If you would like your YouTube videos to appear natively in your app, we will need your API key. Here's how to create one.
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4 min read
App Launch Ideas
Here are some ideas on how you can announce your app to your radio audience!
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3 min read
App Design Assets
Work on building your apps may only commence once all App Design Assets requirements are received as per specs.
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8 min read
Introducing Your App to your Community
Here's some info to help you assemble a set of guidelines to introduce your app to your community.
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1 min read
Billboard Options & Specs
Billboards offer a few different options you can use to engage your audience and delight your advertisers, such as polls and surveys.
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1 min read
Completing your App Store Listings
More information on what is required to prepare your app for its public listing on the app stores.
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3 min read
Setting up your Apple Developer Account
Signing up for the Apple Developer Program may take 4 to 8 weeks, or more! Here's why.
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2 min read
Testing Android App Builds
To test a beta or draft version of your Android app, you will need an Android smartphone running version 4.3 or later.
An interne
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2 min read
Testing iPhone App Builds
To test a beta or draft version of your iPhone app, you will need: an iPhone iOS 13 or later; an email address; the TestFlight app.
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1 min read
Errors when installing Android Test App
Because you are "sideloading" an app from a link and not the official app stores, your device may present you with security warnings.
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1 min read
Errors when installing iPhone Test App
Because you are "sideloading" an app from a link and not the official app stores, your device may present you with security warnings.
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3 min read
Customising your Dialboard
The Dialboard displays important numbers for your community. Find out how it can be best customised for your app.
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4 min read
Use billboards to engage your advertisers & your audience
App billboards are a popular choice for advertisers, and can also be used communicate special campaigns or any other newsworthy information
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6 min read
Bring your digital strategy to life with an App-driven campaign
Execute a high-impact, integrated campaign that works across your digital platforms to support audience & engagement growth.
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3 min read
Protect your audience from objectionable content
As any online community grows in chattiness, it's crucial that members feel they are in a respectful environment that upholds their values.
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3 min read
Delight your advertisers with smarter promotions
Within the Fabrik platform, you're offered a number of opportunities to generate revenue and impress your advertisers!
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4 min read
Customise your Message Groups to Promote conversations that matter
Explore how Fabrik's customisable messaging functionality can bring your audience closer and stimulate engagement.
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2 min read
Record and publish your audio content in real time!
Use Fabrik to capture live audio and immediately publish as a podcast or download a snippet of archived audio from any time in the past!
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2 min read
Run smarter campaigns with Smashboard
Use Smashboard's updated campaign functionality to facilitate campaigns, search and filter entries, and select winners!
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2 min read
Share updates to multiple social accounts from Smashboard
Create a ‘Distribution Group’ to schedule and send updates across either multiple Twitter accounts or Facebook pages simultaneously.
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